ENGLISH VERSION FOR INFORMATIVE PURPOSE ONLY, THE ONLY LEGALLY BINDING IS THE CATALAN VERSION.

GENERAL TERMS AND CONDITIONS

  1. PURPOSE AND SCOPE

These provisions are intended to regulate the use of electronic sales services offered by CONSORTIUM INTERNATIONAL CENTRE FOR NUMERICAL METHODS IN ENGINEERING (CIMNE) which operates the Internet from their online store https://books.cimne.upc.edu/ selling products through his library.

The clauses listed below form the framework agreement that all users who access the page https://books.cimne.upc.edu/ are required to know and accept. For these conditions effect, the term “user” includes any Internet user who accesses the website https://books.cimne.upc.edu/, either directly, or from any other website.

The products offered by CIMNE on this website shall be governed by the conditions contained in this document. CIMNE reserves the right to modify, totally or partially, these general conditions applying the new ones from the date of publication on the page. In any case, these changes will not be retroactively on goods already previously purchased by users.

These General Terms are binding on both parties and are integral and inseparable part of the contract of sale operating efficiency during the signing of the order at the request of the client, through hiring procedures specified later, all of In accordance with the provisions of art. 1255 of the Civil Code which contains the principle of the autonomy of the will and agreements between the contracting parties. For all purposes it is understood that the user accepts the conditions and rules for related here from the moment of an order.

CIMNE makes every effort within its power to offer the information contained on the website https://books.cimne.upc.edu as truthfully and without typos. If at some point there is any error of this kind at all times outside the will of CIMNE, there would be corrected immediately. If there is a typographical error in one of the displayed prices and a customer had made a purchase decision based on that error, CIMNE, will notify the customer that error and the customer is entitled to cancel the purchase at no cost on their part.

The website https://books.cimne.upc.edu could sometimes show provisional information on the nature of some products. In the event that the information provided does not correspond to the characteristics of the product, the customer is entitled to cancel the purchase at no cost on their part. CIMNE is not responsible directly or indirectly for the information, content, statements and expressions contained in the products marketed by https://books.cimne.upc.edu. This responsibility falls to publishers in and / or distributors of these products.

The client understands that CIMNE is a mere intermediary between him and the editor said, if the products are produced by third parties.

  1. IDENTIFICATION

The domain https://books.cimne.upc.edu belongs to CONSORTIUM INTERNATIONAL CENTRE numerical methods in engineering N.I.F. Q58500006G with address at C/ Gran Capità, s/n, Edifici C-1, 08034, Barcelona. You can contact us through the above address or by email publications@cimne.upc.edu

  1. PURPOSE

The present General Conditions regulates the hiring of products offered by CIMNE and targeted advertising to their customers/users through this website, as well as the rights and obligations of the parties arising the transactions agreed between them.

 

  1. LEGAL CONDITIONS OF SERVICE PROVISION AND RESPONSIBILITY

The CONSORTIUM INTERNATIONAL CENTRE FOR NUMERICAL METHODS IN ENGINEERING, pursuant to the provisions of art. 10 of Law 34/2002 of 11 July, through its website and the General Conditions, allows access by electronic means permanent, easy, direct access to comprehensive information on the identification (fiscal data, address and e-communications), as well as customer data, exclusive access to it, in the possession of CIMNE.

 

  1. CONDITIONS OF ACCESS USER / CLIENT

The user of the website CIMNE entitled to free access to public information contained in it, although CONSORTIUM INTERNATIONAL CENTRE FOR NUMERICAL METHODS IN ENGINEERING reserves the right to restrict access to information, promotions and special offers to registered customers.

The public information contained in the website CONSORTIUM INTERNATIONAL CENTRE FOR NUMERICAL METHODS IN ENGINEERING regarding both as an online store brands, products, logos, etc. other authors are protected by laws on intellectual property, so is not allowed the copying, transmission, transfer, sale or use by the customer for advertising purposes unrelated to their virtual publication that do not have the express consent of the manufacturer of the product or CIMNE the owner of brands and logos, the terms referred to in paragraph 15 on Intellectual Property Rights.

To place orders on the website https://books.cimne.upc.edu each client shall  provide CONSORTIUM INTERNATIONAL CENTRE FOR NUMERICAL METHODS IN ENGINEERING voluntarily and under the responsibility of their personal data, which declares truthful and updated.

All personal data provided by clients of fraudulent or false may be considered as a crime of falsification of commercial documents.

The CONSORTIUM INTERNATIONAL CENTRE FOR NUMERICAL METHODS IN ENGINEERING can offer the customer a personal registration system through an email and password (password) to facilitate future customer purchase transactions. In this case, the client may appoint its criterion the desired password.

The customer agrees to ensure the confidentiality of their own enrollment key. The CONSORTIUM INTERNATIONAL CENTRE FOR NUMERICAL METHODS IN ENGINEERING is exempt from any liability arising from improper use or negligence by the customer in fulfilling its obligation of confidentiality of their passwords.

 

  1. PRICES

Prices of products displayed on the website CIMNE include value-added tax (VAT) in cases where appropriate.

CIMNE reserves at all times and the right to unilaterally modify the price of products offered through the website https://books.cimne.upc.edu/. To ensure customer safety and certainty of the price of their products, this will be effective in advertising coincides with when formalizing the order.

CIMNE makes every effort within its power to offer the information contained on the website https://books.cimne.upc.edu/ as truthfully and without typos. If at some point there is any error of this kind at all times outside the will of the CONSORTIUM INTERNATIONAL CENTRE FOR NUMERICAL METHODS IN ENGINEERING, there would be corrected immediately. If there is a typographical error in one of the displayed prices and a customer had made a purchase decision based on that error, CIMNE will notify the customer that error and the customer is entitled to cancel the purchase at no cost on their part.

 

  1. PRODUCTS

At the time of placing the order through the website https://books.cimne.upc.edu/ provided understand customer consent for the validity and effectiveness of the sales contract requiring the parties. CIMNE store data electronically order to manage existing orders, as well as conducting anonymous statistics.

The commitment to CIMNE sale and delivery of products offered is subject to stock the advertised product and its availability until stocks last, so CIMNE in its commitment to quality and customer service, try at all times that the products advertised are available. However, in exceptional circumstances multicomanda interactive or those which cause the stocks of the product, the order and the contract signed between the parties will be terminated under the termination clause present, restoring full customer case prepaid amounts paid by it, without proceed in favor of either party any compensation in respect of breach of contract, damages or lost profits.

 

  1. PAYMENT

Established as payment of the following means:

  • Credit card: The card payment system is fast and easy. Select the card type and enter the number, expiry date and CVC2 code (number verification, except Amex).
  • Bank Transfer: Payment of the total amount by bank transfer to the account designated by CIMNE.

Any system is automated by payment and mean a delay in delivery of the order, to check the exact cash payment.

 

  1. DELIVERY

The terms of delivered products are listed in approximate. Except technical failures of our systems, products that are in stock and the order is confirmed and validated in 14:00 from Monday to Friday will be sent within 24 hours to 48 hours through companies courier UPS, SPRING and send them, and also to POST.

On special occasions such as Christmas, or other vacations delivery is guaranteed within the period indicated in the previous paragraph, because of the high volume of goods transport companies.

After the holidays, the shipment may take 24 or 48 hours due to the high volume of shipments pending. In Spain the month of August is summer holiday period and all activities could be paralyzed.

CIMNE reserves the right to modify delivery without notice in the case of orders for various packages or large lumps.

In all cases CIMNE notify the customer delivery scheduled for your order via email.

 

  1. PLACE AND METHOD OF DELIVERY

The merchandise is always covered against risks of transport, loss and manipulation and will be delivered to the address designated at the time of recruitment by the customer. The subsequent modification of the place of delivery requested by the customer may generate additional costs on the sale price will be at the expense of the buyer. The goods are delivered to the customer transport company, along with remittance in which data must be entered to identify the customer, the order and the number of packages making up the consignment.

Packages are sent usually the next business day after receipt and sent via the carrier chosen by the customer (this may vary depending on the country and weight of the package). If the carrier has track shipping, we will offer a link to track your package online. The Customer may at any time check the status of your order through the website.

The costs are calculated by weight and may vary depending on the total weight of the package. Group your items in one order is recommended not to pay duplicate expenses. Shipping costs subscription to our magazines are independent of the other products by its nature regularly. Digital products do not have taxes.

All our books are sent properly protected in their packaging.

The cost of shipping an order pays only a part of a shipment to the destination indicated on ordering. After sending the order is not possible to change the delivery address. If the courier attempts delivery of the order and the customer is absent not retry delivery until they contact the courier company. If the courier attempts delivery of the order for the second time and the client is absent again, the customer must pick up your order by their means in the direction corresponding to the delegation of the courier company that has the package.

The case of verifying the customer at the time of delivery errors in the goods received or that it is visibly damaged, must consign these circumstances in the same delivery note and notify these facts to CIMNE before receiving the product or less then. 72 hours, by calling customer of the https://books.cimne.upc.edu/ or by sending an email to publications@cimne.upc.edu. In any case the customer must verify that the goods have been delivered in perfect condition. Claims after 72 hours after delivery will not be accepted.

 

  1. PRODUCT WARRANTY

The products supplied by CIMNE are guaranteed from the date of receipt of the same against any default printer.

 

  1. RIGHTS OF THE CLIENT
  • Privacy and security of customer data in accordance with the provisions of the Spanish legislation on data protection.
  • No broadcast, transmission or publication of customer data without your express consent.
  • No advertising or promotional emails received in case of disapprovals.
  • Check, modify and delete customer data that remain at the database CIMNE on request, all in accordance with the provisions of the “Privacy Policy”.
  • Free access to the open sections of the website https://books.cimne.upc.edu to know at all times the status of the order placed.

 

  1. OBLIGATIONS OF THE USER / CLIENT
  • Keep your personal keys with due diligence.
  • Facilitate CIMNE and personal contact are real, relevant and updated.
  • Use the information published by CIMNE exclusively by the client strictly within the personal business relationship intended.
  • Do not reproduce, sell or dispose of the information published by CIMNE in all content without permission of the Head of it.
  • Use faithfully shopping service provided by the website CIMNE https://books.cimne.upc.edu refraining from manipulating the contents of this website or interfere with your computer by means of viruses or other conduct prohibited by law.
  • Do not climb any time the contents of a product purchased on the website in electronic format on any network or any Internet platform, without the prior CIMNE
  • Respect the purchase agreement once accepted the order, the timely payment of the agreed price.

Violation of any of these obligations may lead to the filing of appropriate legal action against the offender.

 

  1. RIGHTS CENTRE CONSORTIUM INTERNATIONAL ENGINEERING Numerical Methods
  • Retain, modify or suspend the website https://books.cimne.upc.edu without notice.
  • Modify the price of products.
  • Rejecting requests for lack of stock or the default client.
  • Rejecting requests for illicit behavior of customers, or for any other reason, to prevent possible fraud.
  • Rejecting access to tools to customers for breach of these conditions.
  • receive the amount of purchases the customer accepted the transaction.
  • Hold up the domain and retain full ownership of the product until full payment by the customer.

 

  1. INTELLECTUAL PROPERTY RIGHTS

The rights relating to intellectual property (by way of example and not limitation: logos, text, photographs, icons, images, as well as graphic design, source code and other software elements contained on the website https://books.cimne.upc.edu) are owned CONSORTIUM INTERNATIONAL CENTRE FOR ENGINEERING numerical methods as well as the editors of the products offered. Therefore, they are subject to rights of intellectual property and protected by Spanish and international law.

Without the prior written reliably CIMNE or, if applicable, the author of product rights holder is not allowed to use, copy, distribute, reproduce, transmit, manipulate, as well as any use that exceeds a use normal and necessary for the visit of the page and use the services offered.

Access to services not provided by CIMNE waiver, transfer or total or partial assignment of rights under intellectual property or attribute rights to use, modify, use, reproduction, distribution or public communication these contents without the prior express written consent of the respective owners of such rights, without prejudice to the right to view and obtain a private security copy of such contents, provided that such right is exercised according to the principles of good faith and always which remains unchanged intellectual property of the owner of these rights is not used exclusively for commercial and personal information of the user.

Liability for the use of materials protected by intellectual property rights of third parties contained in this page so that illegal or violates morality, honor or privacy, rests solely with the user, exempting in any case CIMNE any liability arising from such conduct.

 

  1. LIABILITY exoneration

CIMNE liability for products supplied is limited to the amount thereof. The user or consumer waive any claim responsibility CIMNE any concept in any case of dissatisfaction with the products purchased, as well as possible failures, slow access or errors in accessing the website https://books.cimne.upc.edu including books up losses of data, or other information that might exist on your computer or network user accessing https://books.cimne.upc.edu

 

  1. SECURITY AND CONFIDENTIALITY

CIMNE guarantees the security and confidentiality in all communications with their customers. All payment transactions online, if they occur, are made through a secure server based on the SSL standard that protects data against attempted rape by third parties.

CONSORTIUM INTERNATIONAL CENTER FOR ENGINEERING Numerical Methods guarantees the protection and confidentiality of personal, household, payment and any other that we provide our customers in accordance with the provisions of Law 15/1999 13 December, on the protection of personal data.

All data provided by our customers or their employees CIMNE will be included in a file of personal data created and maintained under the responsibility CONSORTIUM INTERNATIONAL CENTER Numerical Methods in Engineering. In compliance with the provisions of Law 15/1999 of 13 December https://books.cimne.upc.edu customers may at any time exercise their rights of access, rectification, cancellation and opposition their personal data by writing a CONSORTIUM INTERNATIONAL CENTRE numerical methods in Engineering, c/ Gran Capità s/n Building C-1, 08034, Barcelona or by sending an email to publications@cimne.upc.edu.

  1. LAW AND JURISDICTION

The purchases made with CIMNE are subject to Spanish law. In case of any conflict or discrepancy the applicable jurisdiction will be the courts or tribunals of Barcelona.

  1. NULL AND CONDITIONS INEFFECTUAL

If any clause included in these general conditions is declared fully or partially null and void, such invalidity or ineffectiveness will affect only that provision or part of this that is invalid or ineffectual and the General Conditions everything else, taking such a provision, or part thereof that is affected by not placing.

POLICY GUARANTEE AND RETURNS

Orders may be canceled:

• pre-installed at no cost provided that it has started shipping.

• The installation cancel the order after starting shipment will consider a refund.

Returns can be made up to 30 days after receiving the product in the home / the buyer / a, provided that they retain the original seal.

The costs of returning the product will be borne by the / of the buyer / a and will not return the amount corresponding to the initial delivery shipping. Once CIMNE verify that the product is in perfect condition, the amount paid into the account specified by / for the buyer.

In the event of an error on the part of the product CIMNE sent or if it is defective, the / the buyer / a I can report within 30 days. In this case, the return postage will be paid by CIMNE, and if the / the buyer / decide to install.

• cancels the order, the payment will be made of the amount of the purchase and delivery costs the account specified by / for the buyer.

In connection with the book in digital form, the customer will have a period of fourteen (14) calendar days from the date of contract, to cancel the sale or contract will unless he had done downloading digital content in accordance with the provisions of article 103 of Law 3/2014 of 27 March, amending the text of the General Law for the defense of Consumers and users and other complementary laws.

Communications on returns and desestiments be sent to the email address publications@cimne.upc.edu it should indicate the order number, and the circumstances of the return on the account, if applicable, CIMNE should make the payment.

BANS

You may not reproduce, download, print, store, publish, transmit, broadcast, transfer, distribute, broadcast, made available to the public, sell, resell, reproduce or stored in databases or otherwise use the publication or part thereof, in any manner or by any means, except:

  • In the manner expressly permitted in the license,
  • With the prior written CIMNE
  • Or use the extent that it is covered by any of the limits of intellectual property rights
  • Property provided by law.

Similarly, the user may not sell, license, sublicense or distribute the publication (including its printing) to others, or use the publication as a basis for developing materials that are to be offered for sale, distributed or licensed unless expressly permitted in this license.

You may not reproduce, download, print, store, publish, transmit, broadcast, transfer, distribute, broadcast, made available to the public, sell, resell, reproduce or stored in databases or otherwise use the publication or part thereof, in any manner or by any means, except:

  • In the manner expressly permitted in the license,
  • With the prior written CIMNE
  • Or use the extent that it is covered by any of the limits of intellectual property rights
  • Property provided by law.

Similarly, the user may not sell, license, sublicense or distribute the publication (including its printing) to others, or use the publication as a basis for developing materials that are to be offered for sale, distributed or licensed unless expressly permitted in this license.

You may not remove or alter in any text or texts of the reservation • intellectual property rights laws.

All content posted in the store and especially the designs, graphics, logos, icons, buttons and software, trade names, trademarks and industrial designs or any other signs susceptible of industrial and commercial use are subject to

• intellectual property rights and industrial property CIMNE or third party owners who have authorized their inclusion on the website.